“Seventy-six percent of purchase decisions are made in-store.” It’s one of the most repeated numbers in shopper marketing, and it’s also, by the industry’s own admission, a dangerous one. Shopper marketing consultancy Engage has pointed out that in-store decision rates...
Consumer attitudes toward health and wellness are constantly evolving. Today, that evolution is being accelerated by factors ranging from social media and personalized nutrition to the focus on protein and the rapid adoption of GLP-1 medications. As shoppers increasingly focus...
Extended reality, or XR, is the umbrella term for immersive technologies that blend physical and digital environments, including virtual reality (VR), augmented reality (AR), and mixed reality (MR). In retail, XR is used for everything from virtual store testing and...
Whether driven by social media, the economy, or the latest health recommendations, food trends create opportunity and complexity for brands. Trends like high-protein foods, functional beverages, low-sugar products, gut-health ingredients, and clean-label snacks can gain mainstream traction almost overnight. But...
The Challenge A Sports Nutrition Manufacturer wanted to evaluate and identify strategies that would increase sales and improve shopper perceptions of their online shopping experience.
For many years, ecommerce testing and in-store testing lived in separate worlds. Different teams, different tools and approaches, and different metrics. But that model no longer fits with today’s shopper profile. That’s because shoppers now tend to move fluidly between...